Guest Service Team Member

Join Our Team as a Guest Service Team Member!

We are seeking enthusiastic and friendly individuals who love to create a welcoming atmosphere for our guests and provide outstanding service. You'll work in a supportive environment with team members who become friends. Don't worry if you lack experience; we offer comprehensive training! This is a great opportunity to learn valuable skills that will help you grow in your career anywhere you go. Plus, you'll have the chance to contribute to your community through our Panda Cares initiative. Let's collaborate and thrive together!

Key Responsibilities of Guest Service Team Members:

• Deliver a phenomenal dining experience by greeting guests, serving food, and processing payments at the cash register.
• Maintain the cleanliness and overall appearance of the store.
• Adhere to operational standards and safety procedures to ensure fresh and high-quality food.
• Efficiently work in a fast-paced kitchen environment, possibly rotating through various roles including front counter, drive-thru, and kitchen.
• Collaborate effectively with team members to achieve daily goals in a fun and positive setting.

What We Offer

• Flexible work schedules.
• Competitive pay.
• Complimentary meals during your shifts at Panda.
• Health benefits including Medical, Vision, Dental, and Voluntary Short-Term Disability insurance for full-time associates.
• Flexible spending accounts for Healthcare and Dependent Care.
• 401K plan with company matching.
• Paid time off for vacation, sick leave, bereavement, and participation in our Leave Share Program.
• Discounts on many brands for associates.
• Referral bonuses for eligible employees.
• Opportunities to give back to your community.
• Hands-on paid training to ensure your success.
• Ongoing career and leadership development programs.
• Growth opportunities into management roles.
• Please refer to us for additional details.

Candidates need to meet and continue to meet eligibility requirements for all benefits while employed.

Qualifications

• Friendly demeanor and willingness to help others.
• Prior experience in operations is a plus.
• Some high school education.
• Food Handler certification may be necessary based on local regulations, at your own expense.

ADA Statement

This role involves working in hot environments with steam from equipment and food. The workspace is often limited and requires prolonged periods of standing. Employees must prepare hot and cold food items, use kitchen tools safely, and work swiftly with precision. This includes the ability to lift up to 50 lbs, stand for up to four hours, and reach across counters to serve customers. It’s essential to thrive in a busy kitchen atmosphere and demonstrate effective communication skills. Being adaptable to a dynamic setting with changing demands and managing challenging situations is also crucial.

Panda Strong since 1983

Founded in Glendale, California, we're proud to be the largest family-owned American Chinese restaurant chain in the country. With nearly 2,300 locations worldwide, we remain committed to delivering outstanding Asian dining experiences while nurturing an organization that inspires and elevates lives. We value our team and actively contribute to our communities.

You Belong Here

Diversity in all its forms is valued, and we believe it strengthens our workplace. Our commitment to equality fosters creative innovation, ensures diverse ideas are heard, and enhances overall well-being. We embrace these principles.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer, actively promoting equal opportunity and prohibiting discrimination based on any characteristic protected by law, including but not limited to gender, race, color, religion, national origin, sexual orientation, gender identity, disability, age, marital status, and veteran status. Additionally, we adhere to all federal, state, and local regulations regarding workplace accommodations. If you require assistance or accommodations, please contact our accommodation team via email.